Netflix Not Working on LG Smart TV

Are you among those having the issue with Netflix, Not Working on your LG Smart TV? If yes, this is the right article for you. If your Netflix which was previously working on your Smart LG TV suddenly stops loading, you should not panic.

There may be a reason why it stopped loading, and that is why you need to stay on this page so you can find out why your Netflix stopped working and how you can fix it.

Netflix Not Working on LG Smart TV

Netflix currently comes pre-installed on all of LG’s smart TVs, which makes it incredibly easy to access. All you are required to do to get access to it is log in to your Netflix account. And you will have to create an account if you do not have one.

While watching your favorite show on the app, if you later find that you cannot get back to your favorite show, do not panic. This article is for you because you will be taught how to fix the problem.

Why Netflix is Not Working on LG Smart TV

There are several possibilities as to why your Netflix app may not be working on your LG Smart TV. It may be that you may be having some issues with your:

  • Network connectivity
  • Netflix app
  • LG Smart TV
  • Netflix account

Also, third-party hardware on your Smart LG TV may be a cause of the problem.

How to Fix Netflix Not Working on LG Smart TV

There are several solutions you can try if you have the Netflix Not Working on LG Smart TV issue. We will be sharing some of these solutions here, you can apply them to fix your Netflix on your LG Smart TV.

To fix the issue when your Netflix is not Working on LG Smart TV, you should try troubleshooting the Netflix app first, and if it does not work. After which you can then try out the other methods that will be listed in this article.

Netflix not Working on LG Smart TV Troubleshooting Guide

To troubleshoot your Netflix app, you must ensure that your TV’s internet connection is working. You can try other streaming services if you have any.

You can load some apps on your LG TV to check if the connection is stable. If the connection is not stable, you should then reset your router and try again.

The next step to take is to log out of Netflix and log in back. If this step does not help fix the problem, navigate to the app’s settings menu, and clear the app’s data and cache.

This step will log you out of Netflix. So, I will advise you to remember your account username and password, or you can write them down.

You also need to sign out of Netflix on all your connected devices. This is because using Netflix on multiple devices can inflict some issues on the Netflix server.

You can sign out of Netflix from the Netflix website in the Account settings. Ensure you tap on sign out of all devices, then wait for a while, before you log in back to your device.

Also, you should try updating your OS. It does not matter if you are watching your favorite show on your TV, your smartphone, or your tablet.

It is important always keep it up-to-date because a system update can fix some bugs stopping the Netflix app from working properly.

You should also try updating your Netflix app. This is important because; the latest version of the Netflix app may be required to run the streaming service on your device or to connect to the Netflix servers. Also, the app update can resolve Netflix errors.

Fix Netflix Not Working Uninstall and Reinstall the App

If none of your troubleshooting methods worked. You should try out these methods to Fix the Netflix app not Working on your LG Smart TV.

At times, caches and files may become corrupt so deleting the app will remove such corrupted files. To uninstall the app, read below.

To Uninstall Netflix:

  • Tap the Home button on your remote to open the launch bar.
  • Search Netflix on the search bar and hover over it until an arrow appears.
  • Click on the arrow, and select the “X” symbol.
  • Next, confirm you want to remove the app by pressing OK.

After uninstalling the app, you will need to reinstall the Netflix app back on your LG smart TV.

To Reinstall the app back; follow these steps.

  • Tap the Home button to open the launch bar.
  • Go to the LG Content Store and click on it.
  • Find Netflix.
  • And click Install.

Update your LG TV Firmware if Netflix isn’t Working

Apps live on firmware, but they do get updates differently. So, if your Netflix app has been updated and the firmware has not, issues may arise. So, you need to update your TV’s firmware. To update your LG TV’s firmware if Netflix is not working;

  • Tap the Settings button on your LG TV remote to bring up the various setting logos on the left side of your TV screen.
  • Scroll down to the “All Settings” logo and click on it with the remote.
  • Go over to the General menu selection and click on it.
  • Tap the About This TV selection.
  • Look at the current software version of your LG TV displayed. If a software update is available, it would also indicate that. If it does, click on the Download and Install option.
  • When it is downloaded and installed already, turn it off and then restart the LG TV.
  • Ensure you select the Allow Automatic Updates option on the About This TV selection so you will not have to worry about manually downloading updates again.

Adhering to these steps will enable you to upgrade your firmware.

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