Netflix Not Working on Samsung Smart TV – Fix Issue

Netflix not working on Samsung smart TV and you just noticed that? Or do you just start experiencing the issue? Here you will find how you can fix the issue with your Netflix not working.

Netflix Not Working on Samsung Smart TV - Fix Issue

Netflix is one of the best video streaming services worldwide. It has millions of fans across the globe, but this does not imply that the Netflix app is perfect. Some of its users at times experience problems with it.

But before going ahead to resolve these issues, you should first check the status of Netflix. This implies that you need to know if the problem is from your side or the Netflix site. You can check the status from its status page.

Why is Netflix Not Working on Samsung Smart TV

If you encounter an error with Netflix on your Samsung Smart TV, and it’s not working, it is no big issue. The app not working may be a result of a background technical problem that needs to be resolved. You can resolve it by closing and restarting Netflix.

Also, you may need to uninstall and reinstall the app if closing and restarting the app does not fix the issue. But Netflix issues are easy to fix, so you do not need to panic.

However, the problem associated with the app not working may include Netflix crashing. Also, if it is not being as to watch movies and TV shows, or it may be showing a black screen. These are some of the issues associated with Netflix not working on Samsung Smart TV.

How to Fix Netflix Not Working on Samsung Smart TV

Fixing the issue with your Netflix not working on Samsung smart TV is possible. To fix it, you need to follow the instructions below.

  1. Unplug your Samsung TV.
  2. Sign out of Netflix.
  3. Reinstall the Netflix app.
  4. Update your Netflix app.
  5. Reset your smart hub.

1. Unplug your Samsung TV

When your Netflix stops working, you should unplug your TV and plug it back after some minutes. This helps soft reset your Samsung TV.

2. Sign out if Netflix not Working on Samsung Smart TV

However, signing out of Netflix and logging back into Netflix is a way to fix the issue. Ensure you remember your log in your details before you log out.

3. Reinstall the Netflix App

When trying to fix the Netflix issue, you should uninstall and reinstall the app again. This would fix the issue.

To uninstall Netflix on your Samsung smart TV, follow the steps below.

  • Tap the Home button on your remote.
  • Move to the Apps tab.
  • Choose the Settings cog.
  • Locate Netflix.
  • Then select Delete.

To Reinstall the App Again

  • Go back to the Smart Hub screen.
  • Navigate to the magnifying glass.
  • Search for Netflix either with the keyboard or voice button.
  • Then select Install.

4. Update Your Netflix App

Updating your Netflix app is vital to making the app work well. The latest version of the app will enable it to function properly. It might also resolve any issue your app might be facing.

5. Reset your Smart Hub

The hub is the heart of your TV and if it is faulty, it means the whole TV is. One way to fix a faulty hub is to reset it back to default settings. To reset it;

  • Tap the Home Key on your remote.
  • Move to Settings.
  • Scroll down and tap the Support section.
  • Go to the Device Care menu.
  • Then click on the Self Diagnosis.
  • Go to Reset Smart Hub using the directional ring.
  • Re-set the PIN for your TV.

Your Smart Hub will restart. This will cause the Netflix app to function well again.

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