Samsung TV Sound Not Working – Fix Issue

Samsung TV Sound Not Working. Sound is very important to get the full experience of a movie or your favorite show. Even if the image on your screen is vivid, you will still need to listen to the sound from your TV. It is frustrating when you watch a movie from your Samsung smart TV without sound, hence the need to fix the sound issue.

Samsung TV Sound Not Working - Fix Issue

So, if you happen to be using a Samsung TV whose Sound feature is Not Working. Moreover, you will need to get it fixed to get the full experience of what you are watching on your TV.

How to Fix Your Samsung TV Sound Not Working

However, if you have a Samsung TV whose sound is not working, you will have to stay on this page to fix Samsung TV Sound Not Working. This section of this article will lead you through steps on how you can fix this issue.

  1. Take a glance at your TV.
  2. Unplug your TV.
  3. Carry out a sound test.
  4. Inspect if your headphones are connected.
  5. Reset TV.
  6. Update the TV’s Firmware.

1. Take a Glance at Your TV

It is required you check your TV for any mechanical damage like cracks, dents, and marks. If there is no damage, move ahead, but if there is, you will have to contact the Samsung service center.

2. Unplug Your TV to Fix Samsung TV Sound Not Working

There is a possibility that a software glitch may have occurred on your TV. If this is the case, then rebooting your TV will help clear the error. To reboot it, unplug your TV from its switch, wait till 5 minutes, then plug it back.

3. Carry out a Sound Test

However, carrying out a sound test will detect the source of the problem. It will help you check if the issue is from your TV or the signal. During the sound test, if they are sound, it implies that the issue is from the signal source like your antenna, computer, or set-top box.

4. How to Carry Out a Sound Test

To carry out a sound test on your TV, follow the steps below.

  • Go to Settings on your TV.
  • Then click on support.
  • Next, you tap on self-diagnose.
  • And you select Start Sound Test.

If the test indicates a problem;

  • Go to Settings
  • Click on sound
  • Then Expert Settings.
  • And choose Reset Sound.

If you are still experiencing an issue after resetting the Sound, you will have to visit Support Center to request service.

5. Check If Your Headphone is Connected

Your headphone connected to your TV will cause it not to produce sound. So, you will have to unplug it from your TV if it is connected.

6. Reset TV to Fix Samsung TV Sound Not Working

You will need to reset your TV so that you can return it to its factory setting. After resetting it, check if the sound has appeared.

7. Update the TV’s Firmware

However, if there is new firmware for your TV, you will have to update it. After updating it, check the sound. If the sound starts working, you can start enjoying your TV, but if it does not work, it means your TV needs to be repaired.

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